Eyetechs Technician Training Manual
Now Downloadable!We have modified our 12 week training manual to be completed in just 6 weeks! This allows your new employees without healthcare background to become ophthalmic technicians. It is based on the premise that understanding why we perform our skills is just as important as performing them correctly. Readings and quizzes are included and coincide with the on-the-job training. Also included are a week by week guide that can be modified to fit your practice’s needs, step by step instructions on various skills found in the comprehensive clinic and a mechanism to track the new hire’s progress.Customers and clients have indicated this is the structure they have been trying to create without success. Best practices have included weekly meetings to review material and answer remaining questions. If you have any questions, contact us!
Suggested Triage Guidelines
The Suggested Triage Guidelines is a spiral-bound set of flow sheets that is meant to be used to train new call center or reception staff to successfully triage the patient calling with a problem. This will enable them to provide the patient with an appropriate appointment without putting them on hold or having to call them back. Your patients will be pleased by the knowledgeable and immediate response; the staff member will feel productive and the doctors and technicians will not be interrupted from their work. Some conditions covered include red eye, flashes and floaters and injury. Price includes shipping via Priority Mail.